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Illusive London Oversize Kangaroo Hoodie – Pink

Illusive London Illusive London Oversize Kangaroo Hoodie – Pink

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Illusive London Oversize Kangaroo Hoodie – Pink

  • Cotton jersey
  • Drawstring hood
  • Printed Illusive London logo
  • Side zips
  • Front pouch pocket
  • Ribbed trims
  • Cut longer than standard length
  • Machine wash
  • 70% Cotton 30% Polyester
From £27.00
Was: £45.00 You Save: £18.00 (40%)
Item in Stock  |  Usually dispatched within 24 hours
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The Pink Illusive London Oversized Kangaroo Hoodie is a great addition to to the Illusive London collection, it is going to be a massive success. 

INTRODUCTION

Returns

We understand that from time to time you may wish to return a product to us. We have created this 14 day returns policy to enable you to return products to us in appropriate circumstances.

This returns policy applies to customers all our customer world wide.

This policy does not affect your statutory rights (such as your rights under the Sale of Goods Act 1979 and the Consumer Protection (Distance Selling) Regulations 2000).

Returns

Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:

  • We receive the returned product within 14 days following the date of delivery of the product
  • The returned product is unused, in its original packaging, with any labels still attached,
  • and otherwise in a condition enabling us to sell the product as new
  • You comply with the returns procedure set out below; and
  • None of the exclusions set out below apply.

Returns procedure

You will need to log in to your account, go to order history and click on the relevant order number left hand side. On the right side of the order you will see a return tick box,  tick the box and select the reason for return. Click continue. You will receive an e-mail with the returns form to print of and send back with the garment.

In order to take advantage of your rights under this returns policy, you must: Fill in the Returns Form and the Returns Form must be sent along with the goods. Products returned under this policy must be sent by recorded signed for delivery to:

 

DBS Clothing Limited

Unit 8A Plaxton Park

Cayton Low Road

Scarborough

North Yorkshire

United Kingdom

YO11 3BQ

You will be responsible for paying postage costs associated with returns under this policy.

Exclusions

The following products may not be returned under this policy:

Goods that have been used, worn, washed, modified or damaged in anyway.

Refunds

We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy (excluding the original delivery charges and excluding the costs of returning the product to us).

We will usually refund any money received from you using the same method originally used by you to pay for your purchase.

We will process the refund due to you as soon as possible and, in any event, within 30 days following the day we received your returned product.

The cost of postage will be deducted from any refunds even during postage offers, unless the garment is deemed faulty.

Please note that if you have placed an Order and received a free promotional item in return for spending in excess of a certain amount, please be aware that if you return an item for a refund which takes the value of thisOrder under the specified amount, you may be required to pay in full for the free item unless this item is returned at the same time as the item giving rise to the refund (this will be deducted from any refund due)'

Improper returns

Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):

We will not refund or exchange the product

We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product

If we do not receive payment of such additional amount within 14 days of issuing a request for payment, we may destroy or otherwise dispose of the returned product in our sole discretion without any liability to you.

Our email address is mail@illusivelondon.com

How Can I Pay?

You can use any of the payment types listed below to pay for your order. Your details are safe with us as we take security very seriously indeed.

We also take fraud very seriously so all credit and debit cardholders are subject to validation and authorisation by both the card issuer and us.

You can upgrade your delivery by calling customer services up on 01723 588096 and giving payment over the phone.

How do I use my discount/promo code?

You need to enter your discount/promo code on the order summary section of the 'confirm & pay' page. Under your order details, you'll see Promo Code - simply click on this and enter your code in the drop down box.

Once you've entered the code, click on 'Update' and it will apply to your order. You'll be able to check this underneath the items as the discount value will have been removed and the price amended. You must enter the discount/promo code when you are checking out as it can't be applied later.

RULES

· Only one discount/promo code can be used per order

· Discount/promo codes cannot be used for gift vouchers.

· As our discount/promo codes vary so do the terms and conditions of each, so make sure you check when you receive any codes

If your discount code is not working then please contact us at mail@siksilk.com. We aim to respond to all emails within 12 hours and welcome all feedback. Alternatively, if you prefer to speak to somebody you can reach us on 00 44 1723 588096